Privacy Policy

Effective Date: 15/04/2023

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Executive Summary by the CEO

Dear Valued Clients and Partners,

At DA Tech Solution, we are committed to upholding data privacy, security, and compliance in all our operations. As a leading provider of enterprise software, fintech services, industrial systems technologies, and web hosting, we understand the importance of trust, transparency, and responsible data management.

While South Sudan currently lacks comprehensive data protection legislation, we adhere to existing regulatory frameworks such as the National Communications Act (2012), the Electronic Transactions Act, and international best practices to ensure the highest standards of data security. Our commitment extends to adopting global data protection principles, including those outlined in GDPR and other international frameworks.

This Privacy Policy outlines how we collect, process, store, and protect your personal and business data in alignment with both national and international best practices. We continuously improve our cybersecurity measures to provide a secure and reliable digital environment for our clients.

For any concerns or further clarification, feel free to contact us.

Thank you for trusting DA Tech Solution as your technology partner.

Best regards,
Eng. Tiop Paul
CEO, DA Tech Solution

Privacy Policy

1. Introduction

This Privacy Policy explains how DA Tech Solution ("we," "our," or "us") collects, processes, stores, and protects personal and business data. By using our website, software, and services, you agree to the terms outlined in this policy.

We acknowledge that South Sudan currently lacks a comprehensive data protection framework; however, we adhere to:

• The National Communications Act of South Sudan (2012) – Governing telecommunications services, cybersecurity, and consumer protection.
• The Electronic Transactions Act – Regulating digital transactions, e-commerce, and online communications.
• Industry Best Practices & International Standards – Including GDPR principles to ensure secure and ethical data handling.

2. Information We Collect

We collect the following types of data:

• Personal Information: Name, email, phone number, company details.
• Technical Data: IP addresses, browser types, and device information.
• Financial Information: Payment details (processed securely).
• Usage Data: User interactions with our software, services, and website.

3. Purpose of Data Collection

We collect and process data to:
✅ Provide and improve our services.
✅ Ensure security, fraud prevention, and compliance.
✅ Process transactions and manage accounts.
✅ Communicate important updates and marketing content (with user consent).

4. Data Protection & Security Measures

Although South Sudan lacks specific data protection laws, DA Tech Solution implements internationally recognized cybersecurity measures, including:
🔒 Encryption & Secure Storage – To protect sensitive data from unauthorized access.
🔒 Multi-Layered Firewalls & Access Control – To safeguard against cyber threats.
🔒 Regular Compliance Audits – To ensure alignment with industry standards.

5. Data Sharing & Third Parties

We do not sell or share personal data without user consent, except in the following cases:

• Legal Compliance: If required under applicable South Sudanese or international laws.
• Service Provision: When necessary for transactions with trusted partners and financial institutions.
• User Authorization: When users explicitly consent to data sharing.

6. Data Retention & Storage

• We store data securely within South Sudan and internationally, ensuring compliance with relevant regulations.
• Data is retained only as long as necessary for operational, contractual, and legal purposes.

7. Your Rights & Data Access

Given the absence of formal data protection laws in South Sudan, we follow international best practices, granting users the right to:
✔️ Request access to their personal data.
✔️ Correct or update inaccurate information.
✔️ Withdraw consent for marketing communications.
✔️ Request deletion of data, subject to legal and operational obligations.

8. Compliance with the National Communications Act

While South Sudan's data protection laws are still developing, DA Tech Solution ensures compliance with the National Communications Act (2012) by:

• Protecting digital communications from unauthorized access and cyber threats.
• Ensuring secure online transactions and cloud services.
• Maintaining data integrity and confidentiality for all hosted systems.

9. Policy Updates & Amendments

We reserve the right to update this Privacy Policy as new regulations emerge. Any updates will be communicated through our website or email notifications.

-The End-